"Failure is not failure, but being foolhardy can be your downfall"
Chris Webb, serial climate tech entrepreneur and COO at PortF, talks about how to know when to quit and when to pivot.
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“We always knew we needed Venture Capital investment to give us the marketing budget we needed to acquire enough customers to break-even,” says Chris Webb, COO of PortF.
He had hit the fundraising trail for GreenGrowth investing app - an app that would help retail investors put their money where it counts - into funding the transition to a planet-friendly economy.
But global economic instability meant that venture capital funding that had previously been available had dried up.
“Where funding used to be available for high-burn high-growth companies it suddenly wasn’t,” Chris explains. Businesses were, and still are, cutting costs, letting go of employees, and some are unfortunately folding or looking for buyouts at steeply discounted valuations.”
So after being out in the fundraising for arena for months and receiving rejection after rejection, the founding team read the writing on the wall and decided to close down the GreenGrowth investing app.
In this Green Techpreneur interview, Chris Webb, serial climate entrepreneur and COO at PortF, breaks the taboo around discussing startup failure, and shares what he learnt about when to quit and when to pivot.
With nearly one in ten startups having to close their doors, we think it’s important to share lessons and startup experience to help the climate tech sector collectively learn, understand how and when to make tough calls, and move forward.
What were practical steps you took to ensure company closure went smoothly?
It was an incredibly tough call to make, the team and I had been working tirelessly on the project for 24 months and it was very sad to let it go. One thing we always made a huge effort to do, was communicate with our shareholders and app users at this time, and all credit to them, they were incredibly supportive which really helped at a tough time.
What helped you deal with the emotional aspect of having to close shop?
It can be a cliche but it’s very important to reframe anything that could be seen as a ‘failure’ as a learning opportunity. One of my favourite quotes from Edison is ‘I have not failed 10,000 times—I’ve successfully found 10,000 ways that will not work.’
Now that’s obviously a hyperbolic example and certainly something that is impractical in the business and startup worlds. But you’d be hugely surprised at the amount of businesses that are now hugely successful but once pivoted away from a ‘failure’ of an idea:
Nokia began as a Finnish Paper mill in 1865.
Twitter (despite what you think of it now!) started out as a podcast subscription platform.
Instagram was a location check-in app.
YouTube was originally a video dating site.
What’s your biggest takeaway from the experience?
The biggest lesson I learned is that failure is not failure, but being foolhardy can be your downfall. If you pursue a business, a dream, a vision to the point where you run it and yourself into the ground then you’ve helped nobody.
Stick your head above the parapet for a second, think ahead, and sometimes you can steer the ship in the right direction before you run aground. Don’t keep doing the same thing and expecting different results.
What’s your advice for others considering whether and how to move forwards?
At GreenGrowth, we read the signals, we took feedback and advice onboard and pivoted the company into a B2B SaaS platform that empowers the wealth management industry to make better sustainable investing decisions.
The last bit of advice I’d like to share is to ask for help. Get advice from someone, or better yet multiple people who have been there before and got the battle scars. They will be able to help you make that all-important decision on whether to stick it out, quit, or simply change course.
Thank you for reading and listening to The Green Techpreneur, have a good weekend!
#SparkTheTransition,
Marianne